Leadership

How to Have Transformative Influence Part 2

JAN 15 2024 :: PHIL GERITY

Credit: Elijah Macleod, Unsplash Welcome back to our exploration of transformative influence in product leadership. In Part 1, we delved into the foundational strategies of framing success collectively, expressing gratitude, making your message accessible, understanding motivations, and ensuring no harm in your influence. These techniques set the stage for not just leading but leading with empathy and integrity.

As we continue our journey in Part 2, we're diving deeper into the art of influence. We'll uncover five more proven ways to not only boost your impact but also to nurture and sustain relationships that propel your ideas forward. These strategies aren't just about getting your point across; they're about creating a collaborative, resonant, and ethically sound path to success.

1. Use feedback loops and iterate

Instead of sticking rigidly to your initial idea, show that you're open to input and willing to adapt to improve it.

Feedback loops are iterative processes, much like in Agile software development, where products are continuously refined based on customer feedback. This approach not only improves your ideas but also demonstrates your collaborative nature, making others more willing to be influenced by you.

Try it out:

Create a stakeholder map for a big idea you've got, engage in feedback loops with influential people on your map, one at a time. By the time you've iterated a few times you'll start to see patterns across stakeholders and you'll notice your idea has improved.  You've also dramatically increased your chances of influencing each of those stakeholders and making your project a success.

2. Make allies others trust

If you can identify and engage with figures your audience trusts, you can significantly boost your influence.

It's like celebrity endorsements in advertising; companies leverage the trust and admiration fans have for celebrities to influence consumer behavior. This tactic is grounded in the principle of authority in persuasion, emphasizing the impact of expert and authoritative endorsement.

In addition to authority, social proof is a powerful form of influence.  People will follow the lead of their peers or others for whom they have existing relationships.  The "First Follower" YouTube clip perfectly exemplifies how social proof works:

Try it out:

On your stakeholder map, identify existing relationships people have with each other and assess how difficult each person will be to convince.  For someone particularly challenging to convince, select an existing relationship they have and make a plan to influence the "influencer" to indirectly get your challenging part on board.

3. Prioritize relationships, not transactions

Think of networking in business; it's often through connections that people find job opportunities, get valuable information, or gain support.

This reflects the social network theory's concept that strong ties (close relationships) are more influential than weak ties (acquaintances).  Good ideas are not enough.  You've got to have relationships.

Try it out:

Rank your stakeholder map according to your existing relationships.  Target those people first to iterate safely and ask them for help to influence people with whom you don't have strong relationships with.

4. Find naturally aligned collaborators

People tend to follow through with actions that align with their own values and previous commitments. When your request or idea is in line with what someone already believes or has committed to, they're more likely to be persuaded.

This phenomenon, deeply rooted in the psychology of commitment and consistency, suggests that once we've announced our plans or opinions to others, we're more likely to follow through with actions that align with our spoken words. This commitment is driven by a desire to maintain our self-image and be seen as reliable and consistent in the eyes of our peers.

Try it out:

Find someone who has already thought about or previously aligned themselves with concepts in your next big idea and ask them to make a small gesture to recommit to it in front of others.  This could be as simple as having them send an email to another colleague introducing you, your idea, and their views of it's merits.  It establishes credibility and social proof.  These collaborators are among your best advocates.

5. Put yourself in their shoes

By understanding and relating to others' feelings and personality traits, you can tailor your approach in a way that deeply resonates with them.

Great leaders often employ this strategy during pivotal meetings and negotiations. They keenly observe and adapt to the emotional states and personality traits of those around the table, ensuring their message isn't just heard but felt. This empathetic approach is crucial for building rapport and trust, and it significantly boosts the potential for successful outcomes. The link between empathy and effective influence is well-established.

Try it out:

The next time you have a big idea or proposal, take a moment to craft a compelling narrative around it. Start by deeply considering the feelings, values, and personality traits of your audience. What drives them? What are their fears, hopes, and aspirations? Then, weave these insights into a story that connects your idea to their emotional landscape. Don't just talk about the features or benefits; create a vivid picture of how your idea resonates with their very identity and values. By doing this, you're not merely presenting an idea; you're inviting your audience on an emotional journey where they can see, feel, and find themselves within the narrative.

In this second part of our series, we've expanded your toolkit for influence as a product leader. From embracing feedback loops and identifying trusted allies to prioritizing relationships, finding aligned collaborators, and stepping into others' shoes, each strategy offers a unique avenue for deepening your impact and connections.

As you integrate these techniques into your leadership style, observe the shifts in your interactions and the resonance of your ideas. Influence is a subtle art, and each step you take builds upon the last to create a mosaic of impactful leadership.

Reflect on the strategies shared, experiment with them in your daily interactions, and prepare to take your influence to new heights. The journey of transformation is ongoing, and your role as a leader is pivotal in shaping the future!

Engage Further:

  • Share your experiences and thoughts in the comments below or on social media. How will you implement these new strategies in your leadership approach?
  • Stay tuned for future discussions where we'll explore even more dimensions of effective product leadership. Your path to transformative influence is just beginning, and the impact you can make is limitless.

Originally published on Product Byte (Substack)